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Contact Us

If we have yet to answer your questions on our website, please contact us using the form below. We look forward to your questions, comments and opinions.

FAQs

You may download the app from our website or from Google Play Store for Android, Apple App Store for iOS and Huawei App Store.

No.

You may convert fiat currency USD into USDT and USDC in A-Bank Super Wallet.

Suggest you log in frequently in order to remain active.

Please email to our customer's careline: info@asiadb.com.

 As an offshore digital bank, Asia Digital Bank supports the provision of digital financial services to individual and corporate users in various countries and regions around the world.

Please visit A-Bank's website (a-bank.asiadb.com) to submit an application for opening an account and provide basic information. A-Bank's account opening fee is USD100, and new users will enjoy a full waiver of account opening fees during the promotion period which will end on December 31, 2023.

If you forgot your password, you can click "Forgot Password" on the login screen and change your password after completing the SMS and email verification. If you want to change your personal information, please send an email to our customer service email address (info@asiadb.com) to inform us, and our customer service staff will assist you.

Please notify us immediately by sending an email to our customer service email address (info@asiadb.com) and our customer service staff will assist you.

When you initiate a personal remittance to China on A-Bank, please ensure that the remittance is limited to USD and provide relevant remittance information, and we will approve it according to the relevant cross-border remittance policy.

The normal remittance time is T+2, but the exact remittance time is determined by the actual approval process and time of the commercial bank.

Contact Info

Labuan Office:

Address: Level 3-D, Main Tower office, Financial Park Complex, Jalan Merdeka, 87000 Federal Territory Labuan, Malaysia

Phone: +6087-410 977

HP: +6017-6926 126

Email: info@asiadb.com

Kuala Lumpur Office:

Address: Suite 07-03, 7th Floor, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia

Phone: +603-2771 6126
HP: +6017-6926 126
Email: info@asiadb.com

Contact: 603-2771 6126 / 6017-692 6126   |   Email: info@asiadb.com

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